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Call   Call us09 306 0350


General Enquiries


Postal Address

Private Bag 92055
Auckland 1142
New Zealand

Physical Address

Level 32, ANZ Centre
23-29 Albert Street
Auckland 1010
New Zealand

Feedback and Complaints

We're committed to ensuring our products and services meet your expectations.  If you would like to compliment our team, or you have a complaint or suggestion on how we can improve, please tell us.  Perhaps we've made a mistake or our service hasn't met your expectations.

Whatever the reason, we appreciate you letting us know.  

Lodge your feedback or complaint online by completing this form email us,  or call us. Alternatively you can raise a complaint directly with the person you have been dealing with.  They will record it and seek to resolve it in accordance with our formal Complaints Process.

Requesting a Quote

Our website provides general information about our products and services and is not intended to be financial advice. Vero Liability products are available through insurance brokers and advisers. An insurance broker provides independent, professional and specialist advice to help make sure you have the right protection. If you don’t already have one, you can find a broker on the Insurance Brokers Association of New Zealand (IBANZ) website by clicking on the button below.